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Gems Angels Community Support Services was established in 1999 to provide Support workers to both Social Services and private Service users. We are a member of the United Kingdom Homecare Association and abide fully to the codes of conduct.
The aim of Gems Angels is to establish, promote and maintain a community support service of the highest quality to service users of all ages in their own home respecting their independence, privacy and dignity and to ensure they enjoy the best quality of life at home. In the past ten years our Support Workers distinctive uniforms have become a familiar sight throughout the area.
Our philosophy is that, all people should be treated with dignity, and respect, and receives the best possible service, according to their needs and preferences. Personal choice, individuality and independence will be encouraged, with careful consideration to any risks involved.
We have a team of quality support workers, who each undergo continuous training to ensure we deliver high quality services, this training includes Induction, Health & Safety, Manual Handling, First Aid, Food Hygiene, Infection control and many more.
Support workers work towards a National Vocational Qualification (N.V.Q. Level 2 or 3.)
Personal care
- Assistance with getting up & going to bed
- Moving in bed, including turning
- Dressing, undressing & changing clothing
- Washing
- Bathing, showering & bed bathing
- Hair care, shaving, oral hygiene and other types of personal hygiene
- Assistance with eating & drinking
- Assistance with continence management
- Toileting needs
- Emptying commodes
- Assistance in the management of prescribed medication ( monitoring or reminding)
- Assistance within the home or transferring (e.g. bed to chair)
- Eye drops
Practical and social support
- Assistance with household administration, paying bills, completing form, record keeping
- Collecting pensions
- Ordering and collecting prescriptions
- Shopping ( carried out at the nearest available retail outlet)
- Assistance with letter writing
- Reading to/for Service users
- Making or assisting the Service user to make telephone calls
- Teaching and encouraging the basic skills of daily living
- Teaching and encouraging social skills
- Sitting with the Service user
- Visit to befriend and alleviate isolation
- Monitoring Service user and/or carer well-being
- Liaising with family and friends
- Escort duties (G.P, Hospital appointments)
- Night sleep and night wake duties ( 10pm – 7am)
Household duties
- Hygiene cleaning
- Domestic tasks
- Preparing and cooking light meals
- Making drinks
- Washing up
- Lighting fires and assisting with the maintenance of warmth (switching heaters on and off, monitoring temperatures)
- Making and changing beds
- Taking washing to the launderette
- Washing clothes in machine (in Service users own home)
- Ironing
- Reasonable care of pets
Please contact us for more information on the services we offer.